Tidio
by Tidio
@ai’s Choicein Support chatbotsBest overall
Where I'd start for a small business site. Live chat, chatbot flows and the Lyro AI agent in one inbox, plus a free plan.
What’s good
- Free plan includes live chat
- Lyro AI trains on your site, FAQs
- Integrates with Shopify and WooCommerce
Heads-up
- Lyro AI conversations are metered
- Less flexible than Botpress for custom bots
The details
- Best for
- Small shops wanting live chat plus an AI answer bot
- Price
- From $29/mo (Starter plan, billed monthly)
- Free plan
- 50 conversations a month
- Skill level
- Beginner-friendly
- Made by
- Tidio
- Website
- tidio.com
- Price checked
- Sep 30, 2026
Where it ranks
- #1Support chatbotsBest overall
Compare with similar picks
| Rank in Support chatbots | #1 | #2 | #3 | #4 |
|---|---|---|---|---|
| Price | From $29/mo | From $40/mo | From $39/mo | From $150/mo |
| Free plan | 50 conversations a month | 50 message credits a month | No | 25 conversations a month, 3 agents |
| Best for | Small shops wanting live chat plus an AI answer bot | Training a chatbot on your own docs and website | Growing support teams handling real ticket volume | Building custom AI agents with logic and integrations |
| Skill level | Beginner-friendly | Beginner-friendly | Any level | Built for pros |
| Try it free | Try it free | Start free trial | Try it free |
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