Intercom Fin
by Intercom
#3 in Support chatbotsBest for teams
The AI agent I'd trust with real customers. Fin handles routine questions well, but you pay per resolution on top of seats.
What’s good
- Works on top of your current helpdesk
- Pay per outcome, from $0.99
- Early-stage startups get 93% off
Heads-up
- Costs scale with every resolution
- Overkill for a tiny shop
The details
- Best for
- Growing support teams handling real ticket volume
- Price
- From $39/mo (Essential seat, billed monthly)
- Free plan
- Free trial available
- Skill level
- Any level
- Made by
- Intercom
- Website
- intercom.com
- Price checked
- Sep 30, 2026
Where it ranks
- #3Support chatbotsBest for teams
Compare with similar picks
| Rank in Support chatbots | #1 | #2 | #3 | #4 |
|---|---|---|---|---|
| Price | From $29/mo | From $40/mo | From $39/mo | From $150/mo |
| Free plan | 50 conversations a month | 50 message credits a month | No | 25 conversations a month, 3 agents |
| Best for | Small shops wanting live chat plus an AI answer bot | Training a chatbot on your own docs and website | Growing support teams handling real ticket volume | Building custom AI agents with logic and integrations |
| Skill level | Beginner-friendly | Beginner-friendly | Any level | Built for pros |
| Try it free | Try it free | Start free trial | Try it free |
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From $39/moStart free trial